Frequently Asked Questions (FAQ)
1. What is Paper Food Pack all about?
At Paper Food Pack, we're passionate about providing sustainable and eco-friendly paper food packaging products. Our mission is to offer high-quality, biodegradable alternatives to traditional packaging that are both functional and environmentally responsible.
2. How does the ordering process work?
Ordering from Paper Food Pack is simple! Just browse our selection of paper food producs, select the products you need, and contact by email with your specific need.
Get the Best Prices and Services.
3. What payment methods do you accept?
We accept Wire Transfer with respect to the Proforma Invoice.
4. Do you offer international shipping?
Yes, we do! We're happy to ship our paper food products internationally. However, please note that shipping costs and delivery times may vary depending on your location.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your paper food product for any reason, please contact us within 30 days of receiving your order for a full refund or exchange. Please see our Returns & Exchanges page for more details.
6. Are your paper food packs environmentally friendly?
Absolutely! Our paper food packs are made from sustainably sourced materials and are fully biodegradable and compostable. We're committed to reducing our environmental impact and promoting eco-friendly packaging solutions.
7. Can I customize my food pack design?
Yes, we offer customization options for our paper food products! Contact our customer support team to discuss your design requirements, including branding, logos, and other personalized elements.
8. What types of food are suitable for your paper packs?
Our paper food packs are versatile and suitable for a wide range of food items, including burger , pizza, sandwiches, salads, snacks, pastries, and more. They're designed to hold both hot and cold foods securely.
9. How should I store my food packs?
For optimal freshness, store your paper food packs in a cool, dry place away from direct sunlight and moisture. Avoid exposing them to extreme temperatures or humidity.
10. Are your paper food packs microwave-safe?
Yes, our paper food packs are microwave-safe, making them convenient for reheating leftovers or pre-packaged meals. Simply follow the heating instructions provided for best results.
11. Do you offer bulk discounts?
Yes, we offer discounts for bulk orders! Contact our sales team for more information on bulk pricing and volume discounts.
12. How can I contact customer support?
Our customer support team is here to help! You can reach us via email at export@paperfoodpack.com or by phone at +90 533 223 87 19. We're available Monday through Friday, 9:00 AM to 5:00 PM (EST).
13. Do you have a minimum order requirement?
Yes we do MOQ depending on the desired product.
14. Can I track my order?
Yes, you can track the status of your order using the tracking number provided in your shipping confirmation email. If you have any questions about your order status, please don't hesitate to contact us.
15. Are there any allergen warnings for your packaging materials?
While our paper food packs are made from food-safe materials, we advise customers to review the product specifications and packaging labels for any allergen warnings or special handling instructions.